F A Q
1. How long are shipping times?
Your products will ship within five to ten days of your order and take up to one week after that to reach your doorstep. If a product is expected to take longer than usual, it will be specified in the product description.
2. What's your return policy?
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Since we are covering the initial shipping charges, return shipping would be the customer's responsibility unless it was a shipping error on our part.
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We will accept returns/exchanges of unworn clothing items with original tags and packaging if initiated by email request within seven days of receiving all items in the order.
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If it is a split package order, it will start from the final package delivery date.
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All swimwear, bodysuits, intimates, jewelry, and beauty products are final sale.
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Once the return is approved, you will have 5 days to send the item back.
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Once we receive the items back, we will process the return and refund the balance to your account.
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You will see the refund back onto your original form of payment within 2-3 business days, but times may vary depending on each bank.